Being involved in a bus accident as a passenger, a pedestrian or another driver can be a frightening experience. The physical consequences can range from minor bumps and bruises to serious, life-altering injuries, and it can also affect your mental health in a way that makes it difficult to get back on the road. If you were injured in a bus or coach accident that wasn't your fault, making a personal injury compensation claim can address your pain and suffering and any financial losses if you took time off work during your recovery or needed private medical treatment.
The team at Switalskis understands the physical, emotional and financial impact you can face when a bus accident occurs, and our expert personal injury solicitors can guide you through the process of making a bus accident claim. This process is designed to put you back into the position you would have been in if the accident had never happened, and we'll handle every step on your behalf so you can focus on your recovery.
To discuss your situation with one of our experienced bus accident lawyers, call Switalskis for a free consultation on 0800 138 0458 or contact us through the website .
To see if you are eligible for road traffic accident compensation, please call our Switalskis team on 0800 138 0458, or get in touch with us through our website to find out more about how we can help.
Our personal injury specialists are accredited by the Law Society, Headway and APIL, reflecting the skill and dedication we bring to every case.
We’ve been helping injured people for decades, securing millions in compensation to cover rehabilitation, lost earnings, care, and future needs.
We understand how difficult life can feel after a serious injury. You’ll have a solicitor by your side who listens, supports you, and keeps everything clear and straightforward.
Access to justice should never depend on finances. Many of our cases are funded on a “no win, no fee” basis, so you won’t pay anything unless your claim succeeds.

When you're dealing with the aftermath of a bus or coach accident, the thought of starting a legal claim can feel overwhelming on top of your recovery. By working with Switalskis, you can make a bus injury claim as stress free as possible. Our bus accident solicitors will take on the bulk of the legal responsibility for your claim, which gives you more time to focus on your recovery.
We'll listen to your story with empathy and make sure we understand every detail of how the bus accident occurred and how it has affected you, including both the physical and mental injuries suffered. From there, we'll explain whether you're entitled to make a bus passenger accident claim and outline the steps involved in plain English, without legal jargon.
Switalskis will help you to gather evidence, negotiate with the liable party and their insurance provider on your behalf, and represent you in court if necessary. With a strong track record of success in bus and coach accident compensation claims, we know what it takes to deliver the compensation you're owed. Our goal is to give you the confidence that your case is in expert hands, to allow you to concentrate on getting better while we fight for compensation to cover your needs.
If you have sustained injuries in a bus accident in the last three years and it was caused by someone else's negligence, you'll likely be able to make a bus accident claim. The key is to show that another party had a responsibility for your safety (a ‘duty of care’), they failed in that duty, and this failure directly led to your injuries.
In bus and coach accidents, this duty of care is usually clear. A bus operator or coach company has a legal obligation to keep their passengers and other road users safe. You must show that you suffered injuries as a result of the accident, but these do not need to be serious injuries - even relatively minor cuts, bruises or fractures can entitle you to compensation.
You could make a compensation claim against:
This may be on public transport, a private coach or even a school bus. Whatever your circumstances, you may be entitled to make a bus or coach accident claim if you've been injured in an accident that wasn't your fault. Speak to the team at Switalskis to learn more about whether you're entitled to claim and how much compensation you may be owed.
Determining who is at fault is a crucial part of any bus accident compensation claim. Liability can fall to several different parties, depending on how the accident happened. A bus driver must operate their vehicle with reasonable care, and if a road traffic accident is caused by their negligence, they can be held responsible. This may apply if the driver was distracted, drove too fast or ignored traffic signals.
The bus operator may also be held responsible for the actions of their drivers. Alternatively, a bus company can be considered liable if the bus accident was caused by failings such as poor maintenance of the vehicle or a lack of adequate driver training or safety regulations. In rare cases, a defect with the bus itself could cause an accident, in which case the manufacturer could be at fault.
If the actions of another driver, cyclist or pedestrian caused the bus crash, it may be possible to make a claim against them and their insurance company. Otherwise, if the local authority or National Highways have failed to take care of a problem with the road conditions - such as a pothole - and this contributed to the bus accident, they could be held liable.
This means that it is often possible to claim compensation for injuries suffered in a bus collision or other accident, no matter the circumstances. The bus accident lawyers at Switalskis will thoroughly investigate your case to identify the liable party and build the strongest possible bus accident compensation claim on your behalf.
Bus accident claims cover a wide variety of incidents. We can help you claim bus accident compensation for injuries sustained in many different scenarios, including:
No matter how your bus accident happened, if you were injured and it wasn't your fault, we recommend getting in touch to see if you can make a bus accident injury claim.
Because of the size and weight of a bus or coach, the injuries suffered in an accident can be significant. The lack of seatbelts on many public buses and the need to find a seat while the vehicle is moving can also lead to serious injuries. At Switalskis, we handle bus accident claims for a wide range of physical and injuries, including some of the most common and serious bus accident injuries:
If you have sustained any of the above injuries due to the negligence of a bus driver or other road user, Switalskis can help. Every bus accident injury is different, and we'll apply our expertise to make sure the full extent of your injuries is considered in your compensation claim, to maximise the damages you receive.
At Switalskis, we aim to make the process for bus accident compensation claims as clear and simple as we can. While each case is different, most personal injury claim processes follow the general steps outlined below. Your solicitor will keep you up-to-date at every stage of the process so you know what to expect next, and what you need to do.
We'll start with a free, no-obligation discussion about your bus or coach accident when you contact our team. We'll listen to what happened, assess the details of your case, and advise you on whether you have grounds to make a bus accident claim. Then you can decide whether or not to move forward.
To start building your case, we'll gather all the necessary evidence . This includes your medical records, witness statements, accident reports and proof of your financial losses. We may speak to independent experts, including medical professionals who can review your records and specialists who can explain the necessary standards for bus safety.
We'll send a formal letter of claim to the person or company responsible for the acciden t, whether that is a bus company, another road user or someone else. This letter outlines the details of the bus accident and your injuries, and states your intention to claim compensation. The defendant's insurance company will then have a few months in which to investigate the claim and decide whether to accept liability or not.
In most bus and coach accident claims, the other party will admit liability and we can enter into negotiations over the compensation you should receive. We will always fight for a fair settlement figure for your bus accident compensation claim without going to court. However, if negotiations break down or the other party refuses to acknowledge their liability, we'll take the matter to court.
Our bus accident lawyers will represent you in court and present the case we've built to demonstrate why you're owed compensation. Even in these cases, we'll continue to negotiate until the first court date to try to settle the matter outside of the court room. Most claims settle before a court hearing is necessary.
Once your compensation claim is successful, either through a negotiated settlement or a court award, you'll receive your compensation payment. This may be in the form of a lump sum, or as the first of many instalments, depending on how the compensation is structured according to your needs.

In December 2017, a four-year-old boy was injured in a road traffic accident while crossing the road with his mother. Initially, his injuries seemed minor, but the long-term effects were more serious, resulting in £27,500 settlement fee. Read more from our road traffic accident compensation team.

Our client was seriously injured in a HGV collision where she was travelling in as a passenger. She suffered multiple injuries including significant damage to her left eye, which left her with permanent loss of vision on that side. She received a £150,000 settlement. Read more from our road traffic accident compensation team.

Vicki McCarthy tragically lost her beautiful daughter Jordanna when she was fatally injured in a road traffic accident on 15 November 2014. Jordanna had gone out in the car with her friends and was going to meet up with other friends when the accident occurred. Read more from our road traffic accident compensation team.
To see if you are eligible for road traffic accident compensation, please call our Switalskis team on 0800 138 0458, or get in touch with us through our website to find out more about how we can help.
Every bus accident case is unique, and compensation relates to the specific circumstances you experienced. The amount of bus accident compensation depends heavily on the severity of your injuries and the financial impact the accident has had on your life. As such, it's impossible to estimate how much compensation you could receive for any road accident without knowing the details of your situation.
Compensation for accident claims is split into two parts:
Our personal injury solicitors will meticulously calculate all your losses to ensure you claim the maximum amount of injury compensation you're entitled to.
The actions you take immediately after being injured in a bus accident can make a significant difference to your health and your ability to make a compensation claim in the future. In the immediate aftermath of any road traffic accident, you should:
Whether or not you have taken these steps following an accident as a bus passenger or other road user, you should contact a solicitor for advice. Speak to the expert bus accident lawyers at Switalskis as soon as you feel ready, and we can provide specialist advice about building a strong claim. If you decide to move ahead, we can start the process to make a bus accident claim for you.
There's a strict time limit for making a personal injury claim in the UK. You generally have three years from the date the bus accident happened to start your claim. If your injuries weren't clear straight away, this limitation period may start from the date when you were diagnosed, or when the connection between your injuries and the bus accident you were involved in becomes clear.
There are limited exceptions to this rule.
It's always best to seek legal advice as soon as possible after an accident, even if you are well within the limitation period, to avoid the risk of losing your right to claim.
There is no financial risk involved in making a claim with Switalskis, and we're always upfront about any financial details during your initial consultation. Most of our bus and coach accident claims are funded through a conditional fee agreement, more commonly known as claiming on a no win, no fee basis
Claiming under a no win, no fee agreement means that you won't have to pay any legal fees at the start, and we only get paid a pre-agreed percentage of your compensation if your claim is successful. This is a way to make sure everyone has access to justice for their injuries, regardless of their financial situation.
Cyclists are vulnerable, and often face the risk of injury due to other road users’ actions. When you find yourself involved in a cycling accident, it can profoundly affect your physical and emotional wellbeing, as well as your capacity to work and support your loved ones.
A motorcycle accident can turn your life upside down in an instant, leaving you with serious injuries and financial concerns. These accidents happen frequently The latest government figures show that 5,481 motorcyclists were seriously injured in 2023 alone.
Being involved in a serious road traffic accident is traumatic and may impact both your physical health and emotional wellbeing. While it’s natural to be in shock in the aftermath of such an event, it's essential to understand the steps you can take to safeguard your legal position and support your recovery.
The vast majority of products we buy in our day-to-day life work as they’re supposed to, thanks to consumer safety laws that place strict requirements on manufacturers to test and regulate goods before they reach our homes.
In some cases, you can make a compensation claim on behalf of a loved one who died from or injuries that were caused by an accident. Even with legal and emotional support from Switalskis, these situations can be difficult. Our experts have put together this bereavement guide to help you cope during your period of grief.
If you’ve started the process of making a personal injury claim and are unhappy with your solicitor, the good news is that it’s easy to switch. Switalskis will handle the process on your behalf, and pick up your claim where it left off. Find out more about how we can help in our guide to switching solicitors.
Contact us today and let's start your journey towards recovery together. Call us today on 0800 138 0458, or get in touch via our form.
If a bus crash was caused by the negligence of the bus driver (who is an employee of the bus company) or by the bus company's own failings, such as poor maintenance, you can usually make a compensation claim against them. The bus or coach company has a legal duty to ensure their vehicles and drivers operate safely on public transport routes.
Pedestrians, cyclists and other road users who are injured in accidents involving buses have the same right to make a personal injury claim as bus passengers. If the bus driver was at fault for the accident, you are entitled to claim compensation for your injuries.
Choosing the right solicitor is vital for the success of your bus accident compensation claim. At Switalskis, our approach is tailored to each individual, and based on four key promises. Here's why so many people trust Switalskis to help them:
Personal injury law can be confusing, with complicated procedures and terminology at every step of the way. Switalskis is committed to breaking down the process for you, speaking in straightforward language and remaining in touch throughout the claims process to answer your questions, so you'll always know what's happening.
We know that a bus or coach accident can be a traumatic event that can turn your life upside down. Our team provides compassionate, personal support alongside expert legal guidance, to reduce the stress of legal proceedings and help you to move through the process with confidence.
Our personal injury solicitors have a wealth of experience and a track record of success in handling bus accident claims. We have the specialist knowledge you need to build the strongest possible case and secure the maximum compensation for your injuries.
You have a right to claim compensation for injuries caused by someone else's negligence, and Switalskis is passionate about upholding that right. We will be your dedicated advocates during this process, and fight tirelessly to achieve the best possible outcome for you and your family.
Personal injury claims come in various shapes and sizes, each with its own set of rules, challenges and considerations. At Switalskis, we've got the expertise to handle a wide range of personal injury claims. Here's a quick rundown of the various types of personal injury claims we can help you with:
Accident at work claim
Animal attack claims
Asbestos compensation
Assault solicitors
Bar and nightclub accident claims
Beauty treatment compensation
Burns injury compensation
Claim for carpal tunnel syndrome
Commercial fishing accident claims
Construction accident claims
Cuts and bruises
Cycle accident claims
Dog bite compensation
Electrocution compensation cases
Event stadium claims
Eye injury compensation
Farm worker accident compensation claims
Fatal accident compensation
Faulty product
Festival injury claims
Fracture injury compensation claim
Gym Injury Compensation Claims
Head injury compensation claims
HGV driver claims
Holiday accident
Holiday illness
If you or a loved one have been injured in a bus accident, don't suffer in silence. Contact our friendly team of personal injury solicitors today for a free, no-obligation consultation about making a no win, no fee bus accident claim.
Call Switalskis on 0800 138 0458 or contact us through the website to get started. We're here to help you get the compensation and justice you deserve.