Bus Accident Claims

Bus Accident Claims

For getting your life back on track

Being involved in a bus accident as a passenger, a pedestrian or another driver can be a frightening experience. The physical consequences can range from minor bumps and bruises to serious, life-altering injuries, and it can also affect your mental health in a way that makes it difficult to get back on the road. If you were injured in a bus or coach accident that wasn't your fault, making a personal injury compensation claim can address your pain and suffering and any financial losses if you took time off work during your recovery or needed private medical treatment.

The team at Switalskis understands the physical, emotional and financial impact you can face when a bus accident occurs, and our expert personal injury solicitors can guide you through the process of making a bus accident claim. This process is designed to put you back into the position you would have been in if the accident had never happened, and we'll handle every step on your behalf so you can focus on your recovery.

To discuss your situation with one of our experienced bus accident lawyers, call Switalskis for a free consultation on 0800 138 0458 or contact us through the website .

To see if you are eligible for road traffic accident compensation, please call our Switalskis team on 0800 138 0458, or get in touch with us through our website to find out more about how we can help.

What Switalskis offers during your claim

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How Switalskis can help you

When you're dealing with the aftermath of a bus or coach accident, the thought of starting a legal claim can feel overwhelming on top of your recovery. By working with Switalskis, you can make a bus injury claim as stress free as possible. Our bus accident solicitors will take on the bulk of the legal responsibility for your claim, which gives you more time to focus on your recovery.

We'll listen to your story with empathy and make sure we understand every detail of how the bus accident occurred and how it has affected you, including both the physical and mental injuries suffered. From there, we'll explain whether you're entitled to make a bus passenger accident claim and outline the steps involved in plain English, without legal jargon.

Switalskis will help you to gather evidence, negotiate with the liable party and their insurance provider on your behalf, and represent you in court if necessary. With a strong track record of success in bus and coach accident compensation claims, we know what it takes to deliver the compensation you're owed. Our goal is to give you the confidence that your case is in expert hands, to allow you to concentrate on getting better while we fight for compensation to cover your needs.

Read what our clients had to say about the help they received from Switalskis

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Can I make a bus accident claim?

If you have sustained injuries in a bus accident in the last three years and it was caused by someone else's negligence, you'll likely be able to make a bus accident claim. The key is to show that another party had a responsibility for your safety (a ‘duty of care’), they failed in that duty, and this failure directly led to your injuries.

In bus and coach accidents, this duty of care is usually clear. A bus operator or coach company has a legal obligation to keep their passengers and other road users safe. You must show that you suffered injuries as a result of the accident, but these do not need to be serious injuries - even relatively minor cuts, bruises or fractures can entitle you to compensation.

You could make a compensation claim against:

  • The bus company, if their driver's negligence or actions caused the bus accident - for example, if they were speeding, braked suddenly, or pulled away from a bus stop too quickly.
  • Another road user, if their negligent driving caused a collision with the bus or coach.
  • A local authority, if the accident happened because of poorly maintained roads, like large potholes

This may be on public transport, a private coach or even a school bus. Whatever your circumstances, you may be entitled to make a bus or coach accident claim if you've been injured in an accident that wasn't your fault. Speak to the team at Switalskis to learn more about whether you're entitled to claim and how much compensation you may be owed.

Who is liable for a bus accident?

Determining who is at fault is a crucial part of any bus accident compensation claim. Liability can fall to several different parties, depending on how the accident happened. A bus driver must operate their vehicle with reasonable care, and if a road traffic accident is caused by their negligence, they can be held responsible. This may apply if the driver was distracted, drove too fast or ignored traffic signals.

The bus operator may also be held responsible for the actions of their drivers. Alternatively, a bus company can be considered liable if the bus accident was caused by failings such as poor maintenance of the vehicle or a lack of adequate driver training or safety regulations. In rare cases, a defect with the bus itself could cause an accident, in which case the manufacturer could be at fault.

If the actions of another driver, cyclist or pedestrian caused the bus crash, it may be possible to make a claim against them and their insurance company. Otherwise, if the local authority or National Highways have failed to take care of a problem with the road conditions - such as a pothole - and this contributed to the bus accident, they could be held liable.

This means that it is often possible to claim compensation for injuries suffered in a bus collision or other accident, no matter the circumstances. The bus accident lawyers at Switalskis will thoroughly investigate your case to identify the liable party and build the strongest possible bus accident compensation claim on your behalf.

What types of bus and coach accidents can I claim for?

Bus accident claims cover a wide variety of incidents. We can help you claim bus accident compensation for injuries sustained in many different scenarios, including:

  • Collisions with other vehicles, cyclists, pedestrians or stationary objects.
  • Sudden stops caused by a bus driver braking too harshly and passengers being thrown forward.
  • Slips, trips and falls in the gangway of a bus, whether due to spills that haven't been cleaned, litter, or the movement of the bus.
  • Door injuries caused by malfunctioning or prematurely closing bus doors.
  • Accidents at a bus stop, which can include the bus pulling away before you're safely on board or seated, or accidents involving vehicles at the bus stop.

No matter how your bus accident happened, if you were injured and it wasn't your fault, we recommend getting in touch to see if you can make a bus accident injury claim.

What are the most common bus accident injuries?

Because of the size and weight of a bus or coach, the injuries suffered in an accident can be significant. The lack of seatbelts on many public buses and the need to find a seat while the vehicle is moving can also lead to serious injuries. At Switalskis, we handle bus accident claims for a wide range of physical and injuries, including some of the most common and serious bus accident injuries:

  • Head injuries: hitting your head during a bus accident can lead to anything from a mild concussion to a severe traumatic brain injury with long-term consequences.
  • Broken bones and fractures: the force involved in a bus crash can easily cause broken arms, legs, ribs or hips, especially for vulnerable passengers or other road users.
  • Back and spinal injuries: a serious bus accident can cause severe damage to the back, including fractured vertebrae, herniated discs, and in the most serious cases, spinal cord injuries leading to paralysis.
  • Cuts and bruises: broken glass and collisions with surfaces inside the bus can cause extensive cuts and deep bruising.
  • Psychological trauma: the experience of a bus or coach accident can lead to psychological injuries like post-traumatic stress disorder (PTSD), anxiety and travel phobia.

If you have sustained any of the above injuries due to the negligence of a bus driver or other road user, Switalskis can help. Every bus accident injury is different, and we'll apply our expertise to make sure the full extent of your injuries is considered in your compensation claim, to maximise the damages you receive.

How does the bus and coach accident claims process work?

At Switalskis, we aim to make the process for bus accident compensation claims as clear and simple as we can. While each case is different, most personal injury claim processes follow the general steps outlined below. Your solicitor will keep you up-to-date at every stage of the process so you know what to expect next, and what you need to do.

Initial consultation

We'll start with a free, no-obligation discussion about your bus or coach accident when you contact our team. We'll listen to what happened, assess the details of your case, and advise you on whether you have grounds to make a bus accident claim. Then you can decide whether or not to move forward.

Establishing your claim

To start building your case, we'll gather all the necessary evidence . This includes your medical records, witness statements, accident reports and proof of your financial losses. We may speak to independent experts, including medical professionals who can review your records and specialists who can explain the necessary standards for bus safety.

Notifying the defendant

We'll send a formal letter of claim to the person or company responsible for the acciden t, whether that is a bus company, another road user or someone else. This letter outlines the details of the bus accident and your injuries, and states your intention to claim compensation. The defendant's insurance company will then have a few months in which to investigate the claim and decide whether to accept liability or not.

Negotiation

In most bus and coach accident claims, the other party will admit liability and we can enter into negotiations over the compensation you should receive. We will always fight for a fair settlement figure for your bus accident compensation claim without going to court. However, if negotiations break down or the other party refuses to acknowledge their liability, we'll take the matter to court.

Court proceedings (where necessary)

Our bus accident lawyers will represent you in court and present the case we've built to demonstrate why you're owed compensation. Even in these cases, we'll continue to negotiate until the first court date to try to settle the matter outside of the court room. Most claims settle before a court hearing is necessary.

Settlement and compensation

Once your compensation claim is successful, either through a negotiated settlement or a court award, you'll receive your compensation payment. This may be in the form of a lump sum, or as the first of many instalments, depending on how the compensation is structured according to your needs.

Recent road traffic accident claim outcomes

Road traffic accident compensation for a young child

In December 2017, a four-year-old boy was injured in a road traffic accident while crossing the road with his mother. Initially, his injuries seemed minor, but the long-term effects were more serious, resulting in £27,500 settlement fee. Read more from our road traffic accident compensation team.

A life-changing traffic accident and the road to recovery

Our client was seriously injured in a HGV collision where she was travelling in as a passenger. She suffered multiple injuries including significant damage to her left eye, which left her with permanent loss of vision on that side. She received a £150,000 settlement. Read more from our road traffic accident compensation team.

Road Safety: The person behind the statistic

Vicki McCarthy tragically lost her beautiful daughter Jordanna when she was fatally injured in a road traffic accident on 15 November 2014. Jordanna had gone out in the car with her friends and was going to meet up with other friends when the accident occurred. Read more from our road traffic accident compensation team.

To see if you are eligible for road traffic accident compensation, please call our Switalskis team on 0800 138 0458, or get in touch with us through our website to find out more about how we can help.

How much compensation will I get for a bus accident claim?

Every bus accident case is unique, and compensation relates to the specific circumstances you experienced. The amount of bus accident compensation depends heavily on the severity of your injuries and the financial impact the accident has had on your life. As such, it's impossible to estimate how much compensation you could receive for any road accident without knowing the details of your situation.

Compensation for accident claims is split into two parts:

  • General damages for the pain, suffering and loss of amenity (the impact on your quality of life) caused by your injuries. The amount is calculated based on official Judicial College Guidelines and the medical evidence in your case. Minor neck injuries like whiplash will entitle you to less compensation than severe injuries like the loss of a limb, but it's important that all of your injuries (including any psychological impact) are accounted for.
  • Special damages for any financial losses and expenses you've had because of the bus accident. This can include:
  • Lost earnings, both in the past (if you took time off work to recover) and the future (if your ability to work is permanently affected by your injuries).
  • Medical costs, such as prescription charges and any private treatment fees.
  • Travel expenses to and from medical appointments.
  • The cost of any care and assistance you've needed, whether provided by professionals or friends and family.
  • Modifications to your home or vehicle.
  • Damage to your personal property.

Our personal injury solicitors will meticulously calculate all your losses to ensure you claim the maximum amount of injury compensation you're entitled to.

What should I do after a bus or coach accident?

The actions you take immediately after being injured in a bus accident can make a significant difference to your health and your ability to make a compensation claim in the future. In the immediate aftermath of any road traffic accident, you should:

  1. Seek medical attention. Your wellbeing is the top priority and you should get medical treatment for your injuries as soon as possible, even if they seem minor. A doctor may be able to identify any underlying injuries that are not immediately apparent, but which could worsen later. This also creates an official medical record of the injuries sustained that can support a claim.
  2. Report the accident. Make sure the bus driver is aware of the incident and your injuries, if you are able. The accident should also be officially logged with the bus operator, and you can call to confirm this. If the police attend the scene, ask for the incident number, as the police will create a formal accident report that can be used as evidence.
  3. Gather evidence from the scene, if you are able.
  • Take photos of the accident scene, the vehicles involved and your injuries.
  • Get the contact details of any witnesses.
  • Keep your bus ticket as proof of your journey.
  • Note down the bus number, route and the driver's details if you can.
  • Get the registration numbers and insurance details of any other vehicles involved.
  • Note the time, date and location of the bus accident.
  • Keep records such as receipts for any expenses you have, like prescriptions or travel fares. Keep a note of any time you have to take off work.

Whether or not you have taken these steps following an accident as a bus passenger or other road user, you should contact a solicitor for advice. Speak to the expert bus accident lawyers at Switalskis as soon as you feel ready, and we can provide specialist advice about building a strong claim. If you decide to move ahead, we can start the process to make a bus accident claim for you.

Are there time limits for bus accident compensation claims?

There's a strict time limit for making a personal injury claim in the UK. You generally have three years from the date the bus accident happened to start your claim. If your injuries weren't clear straight away, this limitation period may start from the date when you were diagnosed, or when the connection between your injuries and the bus accident you were involved in becomes clear.

There are limited exceptions to this rule.

  • For a child injured in a bus accident, the three-year time limit doesn't start until their 18th birthday. This means they have until they turn 21 to make a claim. A parent or guardian can make a claim on their behalf any time before they turn 18.
  • For people lacking the mental capacity to make their own decisions, there is no time limit for someone else to make a claim on their behalf. The three-year limit would only begin if they were to regain capacity.

It's always best to seek legal advice as soon as possible after an accident, even if you are well within the limitation period, to avoid the risk of losing your right to claim.

How are personal injury claims funded?

There is no financial risk involved in making a claim with Switalskis, and we're always upfront about any financial details during your initial consultation. Most of our bus and coach accident claims are funded through a conditional fee agreement, more commonly known as claiming on a no win, no fee basis

Claiming under a no win, no fee agreement means that you won't have to pay any legal fees at the start, and we only get paid a pre-agreed percentage of your compensation if your claim is successful. This is a way to make sure everyone has access to justice for their injuries, regardless of their financial situation.

Our road traffic accident compensation specialists

Image of John McQuater
John McQuaterDirector and Solicitor Advocate
Mark HollinghurstManaging Director of Personal Injury
Photo of Sam McFadyen
Sam McFadyen Senior Associate Solicitor
Photo of Caroline Kempster
Caroline KempsterSenior Associate
photo of Ian Latimer
Ian LatimerSenior Associate Solicitor
View more

What you need to know

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Switching to Switalskis from your current solicitor

If you’ve started the process of making a personal injury claim and are unhappy with your solicitor, the good news is that it’s easy to switch. Switalskis will handle the process on your behalf, and pick up your claim where it left off. Find out more about how we can help in our guide to switching solicitors.

Contact us today and let's start your journey towards recovery together. Call us today on 0800 138 0458, or get in touch via our form.

FAQs About Bus Injury Compensation

Can you sue a bus company for crashing?

If a bus crash was caused by the negligence of the bus driver (who is an employee of the bus company) or by the bus company's own failings, such as poor maintenance, you can usually make a compensation claim against them. The bus or coach company has a legal duty to ensure their vehicles and drivers operate safely on public transport routes.

Can I claim if I was injured as a pedestrian hit by a bus?

Pedestrians, cyclists and other road users who are injured in accidents involving buses have the same right to make a personal injury claim as bus passengers. If the bus driver was at fault for the accident, you are entitled to claim compensation for your injuries.

Why Switalskis?

Choosing the right solicitor is vital for the success of your bus accident compensation claim. At Switalskis, our approach is tailored to each individual, and based on four key promises. Here's why so many people trust Switalskis to help them:

Clarity in complexity

Personal injury law can be confusing, with complicated procedures and terminology at every step of the way. Switalskis is committed to breaking down the process for you, speaking in straightforward language and remaining in touch throughout the claims process to answer your questions, so you'll always know what's happening.

Empathy at every step

We know that a bus or coach accident can be a traumatic event that can turn your life upside down. Our team provides compassionate, personal support alongside expert legal guidance, to reduce the stress of legal proceedings and help you to move through the process with confidence.

Expertise you can trust

Our personal injury solicitors have a wealth of experience and a track record of success in handling bus accident claims. We have the specialist knowledge you need to build the strongest possible case and secure the maximum compensation for your injuries.

Championing your rights

You have a right to claim compensation for injuries caused by someone else's negligence, and Switalskis is passionate about upholding that right. We will be your dedicated advocates during this process, and fight tirelessly to achieve the best possible outcome for you and your family.

What are the types of personal injury claims?

Personal injury claims come in various shapes and sizes, each with its own set of rules, challenges and considerations. At Switalskis, we've got the expertise to handle a wide range of personal injury claims. Here's a quick rundown of the various types of personal injury claims we can help you with:

Find out how Switalskis can help you

If you or a loved one have been injured in a bus accident, don't suffer in silence. Contact our friendly team of personal injury solicitors today for a free, no-obligation consultation about making a no win, no fee bus accident claim.

Call Switalskis on 0800 138 0458 or contact us through the website to get started. We're here to help you get the compensation and justice you deserve.

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