Louise regularly assists with claims on the portal and helps with administration.
Louise also helps to supervise and train other members of the team in respect of portal matters.
Louise works within the timescales provided for portal matters. She deals with matters speedily always mindful of any changes that may affect the way the claim is dealt with. Louise ensures that it is always appropriate for a claim to remain within the portal.
"Louise displayed the utmost professionalism and was very prompt with responses. I always felt I was in the loop"Personal Injury Client