Our serious injury team worked closely with independent experts to ensure the full impact of the accident on our client’s life, both physically and emotionally, was recognised.

A serious warehouse accident at work

In November 2022, Lorna was working in a distribution warehouse when she tripped over a pallet while carrying flattened boxes to her workstation.

The fall caused immediate and severe pain, leaving Lorna unable to move. She remained at the scene for several hours while waiting for assistance and an ambulance to arrive.

Medical investigations later confirmed that Lorna had sustained spinal injuries, including vertebral fractures, as well as a significant aggravation of pre-existing degenerative conditions.

Her injuries had a substantial impact on her mobility. During the early stages of her recovery, Lorna relied on a Zimmer frame before progressing to a walking stick.

How the workplace accident affected Lorna's life

Before the accident, Lorna lived an active and independent life. She worked long shifts in a physically demanding warehouse role, regularly walked her dog and enjoyed attending concerts and social events. She was also looking forward to retirement on her own terms.

The injuries she sustained in the accident changed that dramatically.

Lorna was unable to work for around six months and required extensive support from family and friends with everyday tasks. Although she later returned to work on a phased basis, she found the physical demands of her role increasingly difficult and ultimately had to reduce her working hours.

The accident also had a significant psychological impact. Lorna experienced anxiety, particularly in busy public places. Activities she had previously enjoyed, including concerts and social gatherings, became difficult because of a loss of confidence and fear of embarrassment.

Building Lorna's accident at work claim

To understand the full extent of Lorna's injuries and how they had affected her life, our serious injury solicitors obtained evidence from independent orthopaedic, spinal and psychological experts.

The medical evidence considered not only Lorna's ongoing physical pain and reduced mobility, but also the wider consequences for her independence, employment, social life and emotional wellbeing.

This was important in ensuring that the claim reflected the overall impact the accident had on Lorna, rather than focusing solely on her immediate physical injuries.

Following negotiations, the claim was successfully settled and Lorna secured compensation for the injuries and losses she had suffered.

When can you make an accident at work claim?

Employers have a responsibility to take reasonable steps to protect the health and safety of their employees. This includes identifying potential hazards and taking appropriate measures to reduce the risk of accidents and injuries in the workplace.

Not every workplace injury will result in a compensation claim. However, if you have been injured because your employer or another party failed to take reasonable steps to keep you safe, you may be able to make an accident at work claim .

Depending on the circumstances, compensation following a serious workplace accident can take into account the injury itself as well as its wider impact. This may include loss of earnings, care and support needs, rehabilitation and treatment costs, and the effect the injury has had on your independence and quality of life.

How Switalskis can help

A workplace accident can affect every aspect of your life, from your physical health and ability to work, to your confidence and independence.

If you have suffered a serious injury at work because of someone else’s negligence, our specialist serious injury solicitors are here to help. We understand that every recovery is different, and take the time to understand your circumstances. We explain your legal options clearly, help you access the rehabilitation, support and compensation you may need.

Contact our team today by calling 0800 138 1379 or filling out the form below to find out how we can help you move forward.