If you are thinking about applying to the Church of England redress scheme, it is completely natural to feel uncertain about what the process involves, or how it might affect you emotionally.

This guide explains, step by step, what usually happens when someone applies. You do not need to follow every step immediately, and you remain in control throughout. Seeking information does not mean you have to proceed.

Step 1: Learning about your options

For many survivors, the first step is simply understanding what the redress scheme is and whether it might apply to them.

This might involve:

• Reading information at your own pace
• Speaking confidentially to a trusted professional
• Asking questions without committing to anything

You do not need to be “ready” or certain. Learning about your options is different from making an application.

Step 2: Deciding if redress feels right for you

Redress is designed to offer recognition, support, and accountability without going to court, but it is not the right path for everyone.

At this stage, some survivors reflect on:

• What they hope redress might provide
• Whether a non-court process feels more manageable
• Whether they want support with the application

There is no expectation to proceed quickly. Taking time is part of protecting yourself.

Step 3: Getting support if you want it

You do not have to go through the process alone.

Some survivors choose support from:

• A specialist, trauma-informed solicitor
• A support worker or advocate
• A trusted family member or friend

Support can help you:

• Understand what information may be needed
• Feel more secure during the process
• Ensure your voice is heard respectfully

Importantly, support should always be on your terms.

Step 4: Sharing your experience

As part of an application, survivors are usually asked to explain what happened and how it affected their life.

This does not mean:

• Giving evidence in court
• Being cross-examined
• Reliving every detail

The process is less formal and less adversarial than court proceedings. You should be able to share your experience safely, with appropriate support. You should never be rushed or pressured to disclose more than you are able.

Step 5: Your application is reviewed

Once an application is submitted, it is reviewed by the independent administrators of the scheme.

At this stage:

• The focus is on recognition and responsibility
• Survivors are not expected to meet court-level standards of proof
• Additional information may be requested, but this should be handled sensitively

Waiting for an outcome can be emotionally challenging. Having support during this period can make a real difference.

Step 6: Receiving an outcome

If your application is accepted, redress may include a combination of:

• A financial payment
• Access to therapy or counselling
• A written apology or acknowledgement
• Other practical or symbolic forms of recognition

You should be given time to consider any offer and understand what it means. Accepting or declining an outcome is your choice.

Step 7: After the process — ongoing support

Redress does not erase what happened, and it may not “close the chapter” for everyone.

Many survivors continue to need support - emotionally, practically, or both. A trauma-informed approach recognises that healing is not linear, and different forms of support may be needed at different times.

Seeking help after redress is not a failure, it reflects the lasting impact abuse can have.

You remain in control

At every stage of the redress process, you can:

• Ask questions
• Pause or take a break
• Seek advice
• Decide not to continue

Nothing in this process should take away your autonomy or dignity.

If you are considering applying to the Church of England redress scheme, or supporting a loved one, understanding what to expect can help make the unknown feel more manageable.

When you are ready, confidential, compassionate support is available, and you deserve to be met with care, respect, and understanding at every step.

To speak to one of our religious and church abuse claims specialists about your situation in confidence or for more information on the Church of England Redress Scheme, call us on 0800 1380 458, or contact us through the website.