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Airport accident claims

By Katrina Elsey

Published In: Personal Injury

Airports are busy places full of constant activity, designed to ensure the smooth transit of passengers. However, they can also be places where accidents occur. As the holiday season approaches, it’s important to ensure protocols are in place so a safe journey can be had by all.

Photo of young family taking a selfie at the airport

Airport accidents have been in the news recently. One notable incident was at Heathrow Airport, where a Virgin Atlantic plane collided with a British Airways aircraft while being towed.

Accidents at airports can result in injuries for both passengers and workers.

If you’ve been injured in an airport accident in the UK, it’s important to understand your legal rights and how to proceed with a personal injury claim.  

These claims can be complex, involving multiple parties such as airlines, airport authorities and ground handling companies, so it’s important you obtain the right advice.

 Common types of airport accidents

  Accidents at airports can happen for various reasons, including:

  • Slips, trips, and falls: wet floors, uneven surfaces, or obstacles in walkways can cause passengers to fall
  • Baggage handling injuries: mishandling luggage, bags falling from conveyor belts, or overpacked luggage can lead to injuries
  • Transportation incidents: accidents involving airport shuttles, buses, or other vehicles within airport premises. Injuries to workers can also occur due to operational hazards
  • Escalator accidents: malfunctions or improper maintenance can cause injuries
  • External premises accidents: car park accidents can occur due to cars colliding with one another due to tight spaces and poor visibility. Pedestrians being struck by vehicles and slips, trips and falls caused by wet or uneven surfaces

Immediate steps to take after an airport accident

 If you are involved in an accident at an airport, here are the steps you should take:

  • Seek medical attention: your health should be your top priority. Get a medical examination by a qualified first aider as soon as possible
  • Report the incident: inform airport authorities and ensure the incident is officially recorded
  • Collect evidence: take photos of the accident scene, your injuries, and any hazards that caused or contributed to the accident
  • Obtain witness information: collect contact details from anyone who witnessed the incident
  • Keep detailed records: document all related expenses, including medical bills and any other costs incurred due to the accident

Accidents at airports can be distressing and disruptive. Understanding your rights and knowing the steps to take can help you secure the compensation you deserve.

Katrina Elsey, senior associate in the Personal Injury team, who has vast experience in dealing with these types of claims said: “As the busy travel season approaches and the schools break up for the summer holidays, airport safety is a concern.  

“With increased passenger traffic, the risk of accident and injuries can escalate. Recent incidents, like the collision on the runway at Heathrow, highlight the importance of vigilant ground safety checks and operations.

 “All passengers, are urged to remain vigilant, whilst airlines and workers should implement and act upon comprehensive safety measures to reduce the risk of accidents at our airports”.

If you’ve been injured in an airport accident, it’s important to seek legal advice to help navigate the complexities of your claim effectively. Contact our personal injury specialists today. Call 01302 320621 or email



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Katrina has over 25 years’ experience in the legal sector. She is a Senior Associate Litigation Executive in the Personal Injury department.

Senior Associate Litigation Executive

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