Cancer Treatment Delays – When Every Week Counts
By Lorna Greatbatch, Emma Hudson
A recent BBC investigation has revealed that nearly all NHS Trusts in England are failing to meet national waiting time targets for cancer treatment.
With only three out of 121 Trusts treating patients within the 62-day target, the figures paint a deeply concerning picture of delays that could cost lives.

For those living with cancer, time is critical. Research shows that every four-week delay in treatment reduces survival rates by around 10%. Behind these statistics are people waiting for treatment that could change the course of their illness.
Why are delays happening?
Cancer services are under intense pressure. Among the most common issues are:
- Staff shortages across oncology and diagnostic services
- Breakdowns or limited access to essential equipment
- Administrative errors and communication failures
Some of the most distressing delays arise from avoidable administrative mistakes such as appointment letters being sent late, or not at all.
In some hospitals, this has led to operating theatres sitting empty while patients remain unaware that their treatment was ever scheduled.
The targets and what is being achieved
Under national NHS guidance, hospitals should aim to:
- Diagnose or rule out cancer in 75% of cases within 28 days of urgent referral
- Begin treatment in 96% of cases within 31 days of the decision to treat
- Ensure the entire journey from referral to treatment takes no more than 62 days in at least 85% of cases
Yet across the country, these targets are routinely missed. With one in two people likely to face a cancer diagnosis in their lifetime, the need for urgent improvement is clear.
The government has acknowledged the problem, naming cancer a ‘core priority’ within its 10-year NHS plan and promising a new National Cancer Plan for England but for many patients, that change cannot come soon enough.
Our legal perspective
At Switalskis, we represent clients and families whose lives have been profoundly affected by delays in diagnosis or treatment.
“Every delay matters,” says Emma Hudson, Medical Negligence Solicitor at Switalskis.
“We regularly support individuals who were left waiting for crucial care, sometimes because of entirely preventable administrative or communication failures. Investigations and accountability are essential, but so too is the human side of care. People need to feel seen, informed, and supported.”
How our expert medical negligence solicitors can support you
If you or a loved one have been affected by a delay in cancer diagnosis or treatment, our specialist clinical negligence solicitors can help you understand what went wrong and what options are available to you.
Every case of medical negligence is different, which is why it’s important to seek advice. At Switalskis, our medical negligence solicitors have helped many people navigate the claims process. In many cases, we can achieve a settlement without going to court.
We’ll make the process as straightforward as possible, so you can focus on your health and recovery.
Speak to our specialist team today on 0800 138 0458 or get in touch through our website . We’ll listen to your story, explain your options, and let you know if you have a claim for compensation.
What can I do if my cancer treatment was delayed?
If you’ve experienced a delay that worsened your condition or prognosis, you may be able to make a medical negligence claim. It’s important to seek legal advice as soon as possible so evidence can be gathered without delay.
Can I claim for a delayed cancer diagnosis or treatment?
Yes. If the delay resulted from avoidable mistakes, such as missed test results, referral errors, or administrative failures, you may be entitled to compensation for the harm caused.
How long do I have to make a claim?
You usually have three years from the date you became aware that negligence may have caused your injury or loss. There are exceptions, so it’s best to speak to a solicitor for tailored advice.
How can Switalskis help?
Our team specialises in complex cancer negligence cases. We’ll explain your options clearly, help you access investigations and medical records, and support you with compassion throughout the process.




