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Client feedback

Your feedback

We work hard to provide specialist advice and a high quality service. One of the ways we do this is by asking our clients to give us honest feedback on the things we do well and the things we could do better. We’d be grateful if you would complete this short questionnaire and send it back to us.

How did you first contact us?
Did you find us approachable and friendly?
Did we listen carefully to what you had to say?
Did you feel that our staff have all of the relevant knowledge to deal with your case?
Was the information/advice that we gave you easy to understand?
Were you treated fairly at all times?
Were you kept up-to-date with the progress of your case?
On a scale of 1 to 5, how happy were you with the overall level of service? (1 not happy - 5 very happy).
On a scale of 1 to 5 how likely are you to recommend us to a friend if they needed legal advice? (1 less likely – 5 more likely).
Was the outcome of your case better than, worse than or the same as we had advised you?
Thank you for completing this questionnaire. If you are happy for your comments to be published online and on our printed materials for marketing purposes, please tick the boxes below to indicate your consent. You can opt out of having your comments published at any time by emailing marketing@switalskis.com. We will not use your personal information for any purposes other than those to which you have consented.
I the client agree to the above comment(s) being used by Switalskis for publicity and promotional purposes (please tick boxes as appropriate):

When completing this form, the details you provide will only be used to deal with your enquiry. Please read our Privacy Policy for more information on how your data is used and stored.

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