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Top tips for handling employee challenges

By Sarah Naylor

Published In: Business Services

Managing staff can be one of the most rewarding yet challenging aspects of running a business. At Switalskis, we understand that employee issues can arise, and it's crucial to handle them effectively and legally. This blog sets out our top tips for navigating common employee challenges.

Business people talking and looking at documents

Clear communication

Why it matters:

   - Prevents misunderstandings

   - Builds trust and a positive work environment


   - Clearly communicate job roles, expectations, and company policies

   - Hold regular meetings and provide feedback to keep everyone on the same page

Proper documentation

Why it matters:

   - Provides a record of employee performance and any issues.

   - Protects your business in case of disputes


   - Maintain detailed records of performance reviews, disciplinary actions, and any incidents

   - Ensure all employee contracts are up-to-date and signed

 Fair and consistent policies

 Why It Matters:

   - Ensures all employees are treated equally

   - Reduces the risk of discrimination claims


   - Have an employee handbook outlining your policies on conduct, grievances, and disciplinary procedures

   - Apply policies consistently to all employees

 Addressing performance issues

 Why It Matters:

   - Helps improve employee productivity

   - Prevents minor issues from escalating


   - Identify performance issues early and address them promptly

   - Provide constructive feedback and support, such as additional training or resources

 Handling disciplinary actions

 Why it matters:

   - Maintains workplace standards and discipline

   - Protects your business from legal repercussions


   - Follow a fair disciplinary process, including warnings and opportunities for the employee to improve

   - Ensure all disciplinary actions are documented and justified

Resolving grievances

 Why it matters:

   - Promotes a healthy work environment

   - Prevents small issues from becoming major conflicts


   - Implement a clear grievance procedure for employees to raise concerns

   - Address grievances promptly and fairly, involving a neutral third party if necessary

Terminating employment

 Why it matters:

   - Protects your business from wrongful dismissal claims

   - Ensures a smooth transition for both parties


   - Ensure there are valid reasons for termination, such as performance issues or misconduct

   - Follow legal procedures, including notice periods and final payments

 Staying up to date on employment laws

 Why it matters:

   - Keeps your business compliant with legal requirements

   - Reduces the risk of costly legal disputes


   - Regularly review and update your knowledge of employment laws and regulations

   - Consider seeking legal advice to ensure compliance with the latest legislation

Final thoughts

Handling employee challenges effectively is key to maintaining a productive and harmonious workplace. By following these straightforward tips, you can address issues fairly and legally, protecting both your business and your employees. At Switalskis, we’re here to support you with expert legal advice tailored to your specific needs. Contact us today to learn more about how we can help you navigate the complexities of employment law.

To discuss employee issues contact Sarah Naylor at or call 01302 320621



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Sarah has over 18 years’ experience in the legal sector. She is a Director and Solicitor as well as the Head of our Commercial and Disputes team

Director and Solicitor

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