Penny Wall, Contract Manager

Penny oversees the quality of the service we deliver on publicly-funded legal matters. She is based at our Head Office in Wakefield.

Tel: 01924 882000

Department:
Management Team

Address:
19 Cheapside, Wakefield, WF1 2SD

Profile

Penny’s primary role is to oversee the efficient running of our Legal Services Commission contracts. She ensures the firm’s performance in publicly funded matters against Legal Services Commission targets. She also closely manages the firm’s involvement in Community Legal Advice projects, providing a point of contact between Switalskis and our partners at Citizens Advice Bureaux.

Experience

Penny’s primary role is to oversee the efficient running of our Legal Services Commission contracts. She ensures the firm’s performance in publicly funded matters against Legal Services Commission targets. She also closely manages the firm’s involvement in Community Legal Advice projects, providing a point of contact between Switalskis and our partners at Citizens Advice Bureaux.

Penny has previous expereince at the Legal Services Commission, where she fulfilled many different roles, including conducting audits of organisations providing advice under LSC contracts. She brings this experience to bear in her role at Switalskis, working closely with our legal professionals and other members of the Switalskis management team, to ensure that our we meet the high standards required for legal aid providers.

More about Penny

Penny is also part of the team which ensures the firm continues to meet the Lexcel quality standard. This external accreditation helps us to maintain the quality of our service and gives peace of mind to our clients.